At PackMax India, accessible from https://packmaxindia.com, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment details when placing an order or contacting us.
  • Device Information: IP address, browser type, time zone, and browsing behavior via cookies and analytics tools.
  • Order Information: Products purchased, order value, delivery method, and transaction history.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Processing and fulfilling your orders
  • Communicating order updates and promotions
  • Improving our website functionality and customer service
  • Detecting and preventing fraudulent transactions
  • Complying with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Trusted third-party service providers (e.g., payment gateways, delivery partners, analytics tools)
  • Law enforcement or government authorities when required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website performance, and personalize content and ads. You can disable cookies via your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access or update your personal data
  • Request deletion of your data
  • Opt out of promotional communications

To exercise these rights, contact us at [your email].

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.